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Nummer gegen Kummer – children’s and youth helpline and parents’ helpline

Counselling

Anonymous and free counselling. The children's and youth helpline (116 111) can be reached Monday to Saturday from 14 to 20 hrs; on Saturdays young people advise. Online counselling by chat or written message runs Monday to Thursday from 14 to 20 hrs. The parents' helpline (0800 111 0550) can be reached on Mondays, Wednesdays and Fridays from 9 to 17 hrs and on Tuesdays and Thursdays from 9 to 19 hrs. Not an autism-specific service.

Area covered
nationwide
Provider
Nummer gegen Kummer e.V.
Address
Hofkamp 108, 42103 Wuppertal
Telephone
116 111 (Kinder- und Jugendtelefon); 0800 111 0550 (Elterntelefon)
Website
www.nummergegenkummer.de
For
Adolescence (12–18), School age (6–12)
Availability
also online or by telephone, active nationwide
Costs
Free of charge and anonymous (according to the provider). Access: No registration needed. Times may change; the website gives the current status.

Details last checked on 8 October 2026 (Source: Website nummergegenkummer.de, read on 08.10.2026). Please check directly with the organisation before visiting.

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